Are you trying to open a Hidemium browser profile but receiving the error “Profile Is Running on Another Device”?
This message can interrupt your work when switching computers, managing shared profiles, or moving to a new device.
It generally indicates that Hidemium still recognizes an active profile session on another device, or that the previous session and its data have not finished synchronizing.
In this guide, you'll learn how to fix the Hidemium Profile Is Running on Another Device error, identify common causes, verify backups, and avoid overwriting important browser profile data.
Quick Answer: How to Fix Profile Is Running on Another Device
Follow these five steps:
- Identify the computer that last opened the profile.
- Close the profile in Hidemium on the previous device.
- Check the latest backup and synchronization details.
- Review signed-in devices in Device Manager.
- Open the profile on your current computer after confirming the previous session has ended.
Important: Avoid manually deleting profile folders or accepting synchronization from an uncertain backup.
If the previous device is inaccessible, contact Hidemium Support before attempting recovery actions that might affect stored data.
What Does “Profile Is Running on Another Device” Mean?
A Hidemium browser profile is an independent browser environment with its own configuration and browsing session.
You can review profile status and launch available profiles from the application's Profiles section.
For more information about basic controls, read the Hidemium profile management guide.
The “Profile Is Running on Another Device” warning means there may be a conflict between your current device and another session associated with the same profile.
The previous session may still be active, or the latest profile information may not have finished updating.
This does not automatically mean your internet connection is broken or that your account has been compromised.
Common Causes of the Hidemium Device Conflict
The Profile Was Not Closed on the Previous Computer
You might have switched computers without closing the browser profile through the application.
Solution: Return to the previous computer, close the profile using Hidemium's controls, and confirm that it is no longer active.
The Latest Profile Backup Has Not Synced
The backup timestamp or source device shown in Hidemium may not match your most recent session.
Solution: Confirm the backup source and complete the supported synchronization process before continuing.
Another Team Member Is Using the Profile
Shared workflows may involve teammates opening and managing the same browser profile.
Solution: Check who is currently using it and coordinate the session handover.
An Unfamiliar Device Is Signed In
Device Manager may show an older or unfamiliar device associated with the account.
Solution: Review the session, sign out unrecognized devices where appropriate, and update your password if necessary.
The Previous Device Is No Longer Available
You may be unable to verify the most recent backup if the old computer is damaged or inaccessible.
Solution: Contact Hidemium Support instead of manually replacing local profile files.
Why Is It Important to Check Synchronization First?
Browser profiles may contain recent browsing information, site sessions, and other settings.
If two devices have different data states, reopening or syncing without checking the source can create confusion about which version is current.
A careful process helps you:
- Avoid conflicting active sessions.
- Reduce the risk of losing recent profile changes.
- Identify the most recent backup.
- Review authorized account access.
- Coordinate profile handovers between team members.
The goal is to confirm which data should be used before proceeding.
How to Fix Profile Is Running on Another Device in 5 Steps
Step 1: Identify the Device That Last Used the Profile
Find out which computer last opened the affected profile.
For example, if you previously worked on a desktop computer and now use a laptop, start by checking the desktop.
If you're part of a team, ask whether another member currently has the profile open.
Avoid repeatedly clicking Start on different computers while the session status remains uncertain.
Step 2: Close the Profile on the Previous Device
If you still have access to the original computer:
- Open Hidemium.
- Go to the Profiles section.
- Find the affected profile.
- Close it using the application controls.
- Wait until the profile is fully stopped.
- Check the applicable backup or synchronization status before switching devices.
Simply powering off the previous computer does not necessarily confirm that all recent profile changes were backed up.
For additional instructions, see the Hidemium Local Profile Backup guide.
Step 3: Verify the Backup and Synchronization Status
On the new device, review any available backup information.
Check:
- Which device created the last backup.
- When the backup was created.
- Whether the timestamp matches your last session.
- Whether synchronization has completed.
If the displayed backup seems outdated, avoid immediately selecting Accept synchronization.
When available, choose Check again, return to the previous device, and confirm the correct backup state.
Complete the supported backup process before trying to synchronize again.
Do not accept an uncertain backup simply to make the warning disappear.
Step 4: Check Signed-In Devices
If Hidemium shows a device you do not recognize, review the account's connected devices.
In the interface described by the original guide, this option is located at:
Settings → Device Manager
Review the list and identify devices you no longer use.
If the application provides an appropriate sign-out option, use it for sessions you have verified are unnecessary or suspicious.
Some versions may also provide a Local Login setting.
If you suspect unauthorized access, change your password and contact Hidemium Support.
The exact settings may vary depending on your Hidemium version.
Step 5: Reopen the Profile on Your Current Device
After the previous session is closed and the intended data has been verified:
- Open Hidemium on your current computer.
- Navigate to Profiles.
- Locate the affected profile.
- Check its status.
- Click Start once.
- Confirm the browser opens with the expected information.
If the error continues, record the profile name, relevant devices, and time of the failure.
Avoid repeating synchronization or recovery steps without understanding their effects.
If you are setting up a replacement computer, use the official Hidemium download page to obtain the application.
What if You Cannot Access the Previous Computer?
If the previous computer has been lost, damaged, or is otherwise unavailable, be cautious.
Avoid:
- Deleting profile folders.
- Manually copying files over an existing profile without verified instructions.
- Accepting a backup you cannot identify.
- Repeatedly forcing the same profile to open.
Instead, prepare the profile name, last known device, last successful session, and any available backup details.
Contact Hidemium Support and explain the situation.
Do not include passwords, authentication tokens, or sensitive browsing information in public support screenshots.
How to Prevent the Error in the Future
Close Profiles Properly
Before switching computers, close active profiles using the Hidemium interface.
Confirm Backup and Sync Status
Review the latest backup before opening the profile on another device.
Coordinate Shared Profile Access
When working with a team, confirm who is using the profile and when the session has ended.
Review Signed-In Devices
Periodically inspect Device Manager and investigate unexpected sessions.
Use Supported Profile Management Procedures
Learn how profile creation and configuration work through the Hidemium profile setup documentation.
Avoid Manual Profile File Changes
Back up important information and follow supported procedures rather than editing profile storage folders directly.
Conclusion
The Hidemium “Profile Is Running on Another Device” error commonly involves an active session on a previous computer or profile information that has not finished synchronizing.
The safest approach is to identify the previous device, close the session, verify backup information, review signed-in devices, and then reopen the profile.
If you cannot access the previous computer or determine the correct backup, contact Hidemium Support for assistance before modifying profile data.
Frequently Asked Questions
Why does Hidemium say my profile is running on another device?
It may still detect an active session on another computer, or the latest profile data may not have finished synchronizing.
Can I use the same Hidemium profile on two computers simultaneously?
When the application reports a device conflict, close the previous session first. Do not assume simultaneous access is supported for that profile.
I shut down my previous computer. Why does the warning remain?
Shutting down does not necessarily confirm the latest backup or session status. If possible, return to the previous computer and verify the profile state.
Should I click Accept synchronization immediately?
No. First verify the source device and backup time. If the information does not match, select Check again where available.
Will this error delete my browser profile data?
The message itself does not establish that data has been deleted. The greater concern is making unsupported recovery or synchronization changes without verifying the backup.
What if I see an unfamiliar device?
Review Device Manager, sign out suspicious sessions when appropriate, change your password, and contact support if needed.
Can I fix this error by deleting and recreating the profile?
Deleting the original profile is not a recommended first step and may result in data loss.
