CoSupport AI
CoSupport AI is customer support automation software with two products. The CoSupport AI Agent resolves repetitive tickets on its own across chat, email and voice, handling up to 90% of repetitive L1 inquiries. Across clients, the average AI resolution rate is 74%, and up to 85% on the 2.0 architecture. The CoSupport AI Assistant drafts ready-to-send replies for human agents inside the helpdesk. Both reply in 120+ languages and run on a patented multi-model architecture (USPTO patent US11823031B1) built against hallucinations, with 99% response accuracy. CoSupport AI works inside Zendesk, Freshdesk, Zoho Desk and other helpdesks. Connecting takes about 10 minutes, and a full launch typically takes about 3 days. ISO 27001 certified, GDPR and CCPA compliant.
#Subscription
πΌ Use cases
- Automating repetitive support tickets with AI Agent.- Boosting agent productivity with instant AI-suggested replies.- Supporting customers in 120+ languages- Reducing response time and improving customer satisfaction.π΅ Pricing
- $0.50 per AI resolution with the CoSupport AI Agent (unresolved tickets are free) and $0.04 per AI response with the CoSupport AI Assistant. The first 1,000 AI responses are free.
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